Terms and conditions of service

These terms outline your rights and responsibilities when using Axentroliva’s cleaning services. By accessing our website or requesting cleaning, you agree to the conditions described here. Please review carefully before engaging our services.

Updated January 30, 2026

Acceptance of terms

By submitting a service request or using this site, you confirm you are legally able to enter agreements and accept these rules. Continued use indicates ongoing acceptance of any updates.

Key definitions

Understand these essential terms for clarity on our agreement and services.

• Service: Cleaning work and related support provided by Axentroliva to residential or commercial clients.
• Client: Anyone who requests or receives cleaning assistance from Axentroliva.
• Website: The online platform axentroliva.sbs where users can access information or request services.
• Agreement: Our mutual understanding of these terms covering all communication and service.

Proper use of our services

You agree to use our site and services appropriately and for lawful cleaning requirements only. Misuse, abuse, or fraudulent requests may result in service denial.

Eligibility

Service is available to individuals and businesses in Canada who are authorized to enter contractual agreements under the law.

Proof of eligibility may be requested for certain services.

Your responsibilities

Clients must provide accurate information and maintain responsible use of our services and communications.

• Provide entry and space access on service days
• Communicate allergies or sensitivities before cleaning
• Notify us immediately of any damage or dissatisfaction
• Do not misuse or misrepresent your identity

Prohibited use cases

You must not use this website or service in any of these ways:

• For illegal or misleading purposes or to commit any fraud
• To interfere with, damage, or disrupt any system or service
• For unauthorized collection or use of data
• To transmit malware or unsolicited communications
• To harass, abuse, or threaten staff or clients

Intellectual property rights

All website content, branding, and cleaning methodologies remain the exclusive property of Axentroliva or its licensors. You may not copy, use, or distribute any materials without permission.

User content and licenses

Materials you provide for service requests remain your property. By submitting, you grant us permission to use details solely for fulfilling your service.

Privacy and data use

We only collect and use your data per Canadian law and our privacy policy. Review how we protect your information and your rights by visiting our privacy policy page. See privacy policy

Important disclaimers

Service details and cleaning efficacy may vary by location, request, and space.

Limitation of liability

Axentroliva is not liable for damages except as provided by Canadian law. You accept reasonable limitations on service guarantees.

Indemnification

You agree to indemnify and hold Axentroliva harmless from claims, damages, or losses resulting from misuse or violation of these terms.

Dispute and complaint process

Questions or issues? Contact us directly for quick, confidential review and resolution of concerns.

Governing law and jurisdiction

This agreement follows and is enforced by Canadian law only.

Termination

Either party may end services at any time by giving notice. Some legal and data retention obligations may continue after termination.

Updates

Axentroliva may revise these terms. Your continued use means acceptance of updates as posted.

Severability

If any provision is found invalid, the other conditions remain enforceable.

Entire agreement

These terms, plus our privacy policy and agreements, form the full understanding between parties.

Contact information

Questions about these terms or your rights? Reach out using the contacts below.