Privacy Policy commitment

Your information is protected and respected at every step

This policy is effective as of January 30, 2026. Please review regularly for updates or changes.

Information we collect

We collect data that you provide when completing forms, requesting a quote, or communicating with us. This enables us to deliver services and respond promptly to your requests.

  • Contact information from your inquiry
  • Service preferences and requirements
  • Communication records and feedback
  • Website usage via cookies
  • Transactional correspondence and updates

Your information is stored securely and used only as necessary to provide or improve our services, following applicable Canadian privacy laws.

How we use your data

We use collected data to coordinate services, respond to your inquiries, and continually enhance your experience with us. Communications are tailored to your requests and feedback.

Your information is never sold and is only shared with staff or trusted partners as needed for the purposes described in this policy.

Your rights and choices

You may access, update, or request deletion of your data held by us at any time, subject to applicable law. Contact us for any privacy-related requests or questions.

Right of access

Request to view data we hold about you

Right of correction

Update or correct your personal data

Right to erasure

Ask for your data to be deleted

Data portability

Request a copy of your information

How we share information

We share information only to fulfill your service requests or as required by law, and only with trusted staff or approved partners.

No third-party marketing use of your data is allowed. Only information necessary to deliver requested services is shared.

Security and safeguards

Your data is protected using industry-standard safeguards such as encrypted storage and secure communication protocols in compliance with Canadian regulations.

Security reviews and improvements are ongoing. Please notify us immediately if you suspect any security issue.

Contact for privacy matters

Reach our privacy officer with any concerns
Address: 2001 Boulevard Robert-Bourassa, Montreal, QC H3A 2A6 Canada
Phone: +1-136-965-5303
Email: content@axentroliva.sbs